Looking for assistance with visual tasks? Or willing to lend your sight to others? Be My Eyes is an invaluable, free tool that allows you to improve your vision with the support of a global community.
Be My Eyes provides a platform for connecting individuals with a network of volunteers and company representatives who are readily available to offer their eyesight and assistance with everyday tasks.
Accessible worldwide, 24/7, Be My Eyes boasts a multi-lingual support community with millions of members and volunteers who can respond to calls in over 185 languages. Join this remarkable community today!
Sign up to receive free visual support for tasks such as reading small print, coordinating outfits, troubleshooting technology, setting up home appliances, and many other simple tasks that can be completed through live video assistance from a volunteer. If the task is too complex or requires expertise, you can opt to connect with one of our company partners who can provide on-demand video customer support through our Specialized Help service.
If you have the ability to see and want to make a difference, join as a volunteer and answer calls from those in need. Tasks typically take just a few minutes to complete, but if you're unable to respond, don't worry—someone else will take care of it.
How it works:
- Anyone aged 17 or older can register as a user or volunteer.
- Calls are matched based on timezone and language during daytime hours. The average wait time is approximately 15 seconds.
- Once a call is answered, a live one-way video (with two-way audio) is initiated, enabling volunteers or company representatives to see what is in front of the user's camera and provide verbal guidance.
Please note that the availability of Specialized Help may vary depending on your region and the opening hours of the specific company.
What can volunteers assist you with?
- Reading home appliances
- Reading product labels
- Matching outfits and identifying clothes
- Assistance in the kitchen
- Reading digital displays or computer screens
- Navigating TV or game menus
- Operating vending machines or kiosks
- Organizing music collections or other libraries
- Selecting jewelry or crafts
What can you do with Specialized Help?
- Web and Computer Technology
- Health and Beauty Products
- Banking and Finance
- Nonprofit Organizations
- And more!
What's new:
- We are proud to announce that we have recently surpassed 3 million volunteers! Thank you for contributing to the immense success of Be My Eyes, making it the largest community support micro-volunteering platform in existence.
Selected Awards:
- 2020 Dubai Expo Global Innovator.
- The 2018 Winner of the Dr. Jacob Bolotin Awards at the NFB National Convention.
- The 2018 Winner of AbilityNet Accessibility Award at the Tech4Good Awards.
- The 2017 Winner of the World Summit Awards - Inclusion and Empowerment.
Overview
Be My Eyes is a Freeware software in the category Home & Hobby developed by Be My Eyes.
The latest version of Be My Eyes is 5.3.8, released on 05/02/2024. It was initially added to our database on 09/21/2023.
Be My Eyes runs on the following operating systems: Android/iOS.
Users of Be My Eyes gave it a rating of 5 out of 5 stars.
Pros
- Simple and user-friendly interface
- Provides assistance to visually impaired individuals in real-time
- Available on both iOS and Android platforms
- Volunteers can help with a wide range of tasks, from reading small texts to navigating new surroundings
Cons
- Dependent on volunteer availability to provide assistance
- Some tasks may take longer to get help with depending on volunteer response times
FAQ
What is Be My Eyes?
Be My Eyes is an app that connects visually impaired people with sighted volunteers for live video assistance.
How does Be My Eyes work?
Users request help through the app, and sighted volunteers receive the notification to assist via a video call.
Is Be My Eyes free to use?
Yes, Be My Eyes is completely free for both visually impaired users and sighted volunteers.
Who can use Be My Eyes?
Anyone who is visually impaired can use the app for assistance, and anyone can volunteer to help.
What types of tasks can Be My Eyes assist with?
The app can assist with a variety of tasks including reading labels, navigating environments, and identifying objects.
Do I need to be a trained professional to volunteer?
No, you do not need any special training; just a willingness to help and good communication skills.
Can I use Be My Eyes in any country?
Yes, Be My Eyes can be used worldwide as long as the volunteers and users have access to the app.
How can I ensure my privacy while using the app?
The app is designed with privacy in mind; calls are not recorded, and users can choose what they want to share on camera.
What if I can't find help immediately?
If no volunteers are available at that moment, you can leave a request for assistance that other volunteers will see later.
Is there customer support for Be My Eyes users?
Yes, Be My Eyes has support available for users who need help with the app or have any questions.
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